All ice rink ticket sales are final.
No refunds or credits will be issued for any reason,
including but not limited to change of plans, illness,
injury, scheduling conflicts, transportation issues,
or failure to attend a reserved session.
Ticket Transfers:
Tickets may be transferred to another person but
may not be exchanged for a different date or session.
The original ticket holder is responsible for providing
the transferred ticket to the new guest.
Weather Policy:
The ice rink operates rain or shine, and inclement
weather does not qualify for a refund, credit,
or ticket transfer. Guests should plan accordingly
and dress for outdoor conditions.
Rink Closures:
In the event that the rink is closed or a session
is canceled by rink management due to unsafe conditions,
severe weather, facility issues, or other circumstances
beyond our control, guests will be notified as soon
as possible. Only in the event of an official rink
closure or session cancellation will tickets be
eligible for a refund or other remedy determined
by rink management. Refunds, when offered, will
be issued to the original purchaser and original
form of payment.